For the customer or at the customer
An old Peter Drucker quote came to mind this week as I read through our CrewPay
product update.
> Is the product being designed for the customer or at the customer?
We’re on the right track, building for the customer. Our PM is leading us
through the right questions
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Candid about candor
Happy father’s day to all the dads out there. It was great fun with my boys and
even squeezed in a round of golf. This is also the first father’s day without my
dad here. It’s been a little different. And he’s beenon my mind
[https:
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Three questions for market
Three questions I’ve been asking myself as we begin to “market” CrewPay
[http://paywithcrew.com] publicly.
1. Why does this problem exist and who feels it most?
2. What are the failed attempts to solve it and why do they fall short?
3. Why are we solving it the
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Leveling Up
The last few months have been challenging. The responsibilities of running the
teams at Honestly and having significant roles at LOFT and CrewPay, have forced
me to be better at thinking. It sounds crazy, I know, learning how to think
right. I always thought I was pretty good at it,
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