Recently, I attended a Linking Greensboro event and had a great conversation with Kim Williams [http://blog.kimewilliams.com/] and Danielle Hatfield [http://daniellehatfield.com/]. We talked about common relationship challenges with clients. Most of the time it is due to a lack of trust by the client or not

Tony Hsieh caught up with Seth Godin on the Delivering Happiness [https://davidhorne.me/book-review-delivering-happiness-by-tony-hsieh/] bus tour. This is a nice 8 minute clip talking aboutgenerosity marketing [https://davidhorne.me/social-media-are-the-tools-that-build-generosity-marketing/] . It is a good reminder for us tom remember how valuable kindness and taking your eyes off yourself are

Cool Hand Luke is one of the most popular films of all time. The film’s classic scene deals with communication. If you can’t see the video click here. Good communication involves listening as well as speaking the language of your audience. You will need to speak multiple languages

The internet space is more and more tool driven. Organizations use social media tools, CRMs, ESPs, and countless other automation tools to develop, manage, monitor, research, and respond. The trick is to use the tools without being a tool. Recently, I attended a panel discussion at Social Fresh [http://socialfresh.