Hard work versus smart work. It’s an age-old debate. Which one is more important? The answer is both. Working hard helps you find opportunities and working smart helps you capitalize on them. Hard Work Hard work isn’t always breaking rocks in the hot sun or 15 hour days.

What if the maxim for your company was to care more? Customers are looking for someone who feels their pain and their joy. Most organizations don’t give a rip. Isn’t it obvious every time you have to fly a commercial airline or have to call your local cable

Every two weeks my partner, Jeff [http://twitter.com/jeffsangeorge], and I send out a newsletter, The Whatupdate, aimed at giving people relevant and practical advice for growing their businesses through digital marketing. In the most recent Whatupdate, we started a series on crafting content marketing that works. Part one

Craftsmanship is making a comeback and I’m glad to see it. There is something genuine about it. When we meet someone who has dedicated their life’s work [https://davidhorne.me/business-investments/] to perfecting a skill or trade, it’s inspiring. All of us can appreciate fine work. Instead