David Horne
Lifelong apprentice
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Great software is...

Read an article this week that made this statement:

Great software is an act of empathy. Lloyd Tabb

This triggered a thought I wanted to share with you as we build CrewPay into a great software product.

Empathy isn’t an abstract feeling. It’s a skill we develop and strengthen like a muscle. I’ve heard it said that empathy is proactive perspective-taking and problem-solving. Let’s get really good at uncovering our customers’ beliefs, values, preferences, and points of view.

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