Happy Sunday, everyone. Life is too short to deal with bad customers. Sometimes it escapes me that we get to choose with whom we do business. We had a recent situation in one of the companies where a customer decided to leave. The feeling was mutual. We didn’t burn
Read MoreThoughts and quotes on executing ideas. > Execution is the carrying out or putting into effect of a plan, order, or course of action.” Webster > The ultimate form of optimization is elimination. Nothing is more effective than removing the ineffective. James Clear > Before you throw more time at
Read More> In everything give thanks… Sometimes this is a hard command to follow. It’s so absolute — so encompassing. “Everything” includes the good and the bad, the wins and the losses. ??It’s being thankful for difficult tickets. It’s showing gratitude to the challenging customers. It’s a hat
Read MoreHappy Sunday, everyone. Across the companies, we have a lot of strategic initiatives in the works or rolling out over the next couple of months. One of them we recently launched is called Creative Farm [https://www.getcreativefarm.com/]. It’s a productized design service spun out of Honestly aimed
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